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The name Virgin inspires awe across the international business world.
This is because of the exploits of a famous British philanthropist and entrepreneur, Sir Richard Branson. You might have heard this name while talking about record labels, airlines, and intergalactic travel.
At one point, Sir Richard set his sights on revolutionizing online casino gaming as we know it. Whether his efforts were successful is a story for another day.
But the result of his endeavors is what we know today as the Virgin Casino.
Now, Sir Richard or not, online casinos are about exciting games. While we may not share the same business aspirations as this iconic entrepreneur, online casinos are our domain here at BestOdds.com.
So, as always, we are committed to giving you an honest review of Virgin Casino.
The pages that follow contain a detailed assessment of its games, bonuses, payment options, mobile apps, and even customer support.
Let’s not beat around the bush. Here is our Virgin Casino review.
Figuring out if we would play at the Virgin Casino is easy. In fact, we would jump on it in a heartbeat.
But we require more thought and consideration when it comes to referring it to you. There is a greater burden of responsibility.
If you are looking for a simple site that will not require a 10-minute video tutorial on how to get started, Virgin Casino is for you.
The straightforward design may not do much for the casino’s aesthetics, but for new players, it is quite refreshing. The menu is clean and unambiguous. You know what you are getting when you click on each tab.
Another reason we would play on this site is the casino sign-up bonus.
It is a two-part risk-free bet offer that gives you a second chance when your first one is a loss. The nature of risk-free bonuses is that you get the bonus only when you lose.
So if you gain profit in the first 24 hours, you get nothing.
No casino site is perfect. There are always some things that the operator can do better. But the overall package on Virgin Casino is impressive.
Sure, the rewards program is a bit disappointing, and there are some games we feel could have been included. But all this is not enough cause for us to strike Virgin Casino off our playable list.
Virgin Casino first came online in 2004. Virtually unknown to many players in the United States, this is an established brand in the UK.
But in the early years of its establishment, Virgin Casino was a pale shadow of what it is today. It’s no surprise at all that in 2013, Sir Richard Branson sold it off to Gamesys Limited.
It didn’t take long after its acquisition for Virgin Casino to make the trip across the pond. Launching in 2014, Virgin Casino made a splash when it hit the US market, establishing a base in New Jersey.
Now, the US online casino market is no joke. If you have been around the US gambling space for a while, you probably understand this.
But Virgin Casino had an upper hand since Gamesys was already dealing in the US through a partnership with Tropicana Casino.
Casino operators coming from outside the country always give players the chills. This is understandable, as you do not know if you can trust the operator to have your best interests at heart.
But there’s no need for this apprehension if you want to play at Virgin Casino.
Gamesys Limited is owned by Bally Corp. This company runs 14 casinos and has a staff complement of over 10,000 employees.
Shares of Bally Corp are even traded on the New York Stock Exchange. With such size and financial muscle, you can be sure that your deposits are safe and payouts guaranteed.
Bonuses and promotions are an age-old formula used by online casino operators to entice new players.
Virgin Casino, just like any other online gambling establishment, also offers a sign-up bonus in return for new players creating a casino account. But bonuses are not the same.
So, you would do well to go through the terms and conditions and find out what’s really at stake when you claim an offer.
On first inspection, the Virgin Casino sign-up bonus feels a bit complicated.
You do not need to be a genius to understand it, but twisted rules and requirements are the last thing you want when landing in a casino for the first time.
The new player welcome bonus gives you up to $100 in real cashback. Let’s look at what this means in plain English.
This bonus is open to all new players, creating a new account for the first time. It is active once you deposit and wager a minimum of $10. There are two layers to this bonus.
First, you receive $100 in cash if the loss on your initial wager is over 90%. This only applies to losses incurred within 7 days of you placing the wager.
You also receive the value of your net loss back if these do not exceed 90% after 7 days of depositing.
Now that you know what the Virgin Casino online welcome bonus is all about, you are well on your way to claiming it successfully, right?
Well, not quite.
There are other restrictions and bonus rules you need to be aware of. As we’ve mentioned earlier, you need a Virgin Casino account to take part in this bonus.
You must also be 21 years or older to meet the online gambling minimum age requirements for New Jersey. Last, all players must be within New Jersey state lines.
You can contact customer support to learn the most up-to-date bonuses or check the Virgin Casino promotions page.
Virgin Casino games are also available for free. You can use the demo play format to enjoy the games on this site straight off the bat.
You need not worry about creating an account for this one. If this is what you are after, you can skip this section of the review.
But if you are looking to take part in Virgin Casino for real money, creating a casino account is your first step.
Below, we highlight the steps you take when signing up:
Registering for a new account in Virgin Casino is a breeze. The operators of this platform have ensured that this exercise is as hassle-free as possible. It will take you only a few minutes to get going.
The Virgin Casino app may not be as attractive as some online gaming platforms, but it gets the job done.
Here, you find all your online casino games, slots, bingo, and free games neatly displayed. This is a simple website with no fancy navigation features.
The best way to get around is to use the Virgin Casino search feature. You can quickly find any game that you are searching for and get to playing.
These days, Android and iOS are the main mobile platforms you will find online. Virgin Casino has provided native app solutions for these.
You can download and install the iOS native app by visiting the App Store. If you have got applications from this service before, then you can expect the same easy-to-follow experience.
Android Virgin Casino app users follow a different route.
The Google Play Store does not allow real money gambling applications on its site. But you can easily download and install the app straight from the Virgin Casino homepage.
You do not need to be a tech guru to figure out how this works. At the most, you will only be required to set your device settings to allow the installation of applications from unknown sources.
The Virgin Casino app gives you access to the same features as on the desktop site.
You can use either the Android or iOS native apps to claim the casino sign-up bonus, use the payment options, or even register a new account. In the top right-hand corner of the app, you will find the login button.
Click on this tab and follow the easy prompts to register for a new account. The same experience awaits if you use the mobile web browser application.
You’ll have no challenges at all navigating through this app to find your favorite games.
The New Jersey Division of Gaming Enforcement regulates Virgin Casino. By law, only players within New Jersey state lines can access services from this provider.
Naturally, a mechanism is required that ensures this stipulation is adhered to.
Geocomply has emerged as the ideal solution for ensuring that players within New Jersey only can use Virgin Casino. But this solution is not exclusive to New Jersey or Virgin Casino alone.
You cannot take part in gambling activities in the United States without Geocomply on your device. In this review, we have also included a section on how to get this software on your phone or computer.
Whether you are using an Android or iOS mobile device, Geocomply has a solution that you can use.
In the same way, even customers on PC or Mac will find an appropriate fix. It’s easier to use Geocomply if you are on mobile. To start, you only need to turn location services on for Virgin Casino.
You can easily do this in your device settings.
Geocomply works differently if you are on PC or Mac. That said, the entire process is also just as straightforward. To get started, download and install the Geocomply browser plugin on your device.
The Virgin Casino website is one of the simplest gambling platforms we’ve come across in a while.
With a clean white background, it features a grid-style display that highlights all the gaming options you find here. The top menu is practical, categorizing the titles available on this site into four distinct groups.
If you cannot find what you are looking for in this menu, you can also use the search feature on the right-hand side.
One of the best parts of Virgin Casino is the game information. When you click on any game thumbnail, the site presents detailed information on that title.
For the established player, this may seem like an unnecessary feat. But if you are starting out on an unfamiliar platform with equally unfamiliar games, you would appreciate all the help you can get.
The designers of the Virgin Casino had one thing in mind. It’s easy to see that they wanted to showcase the gaming selection on this site. We dare say they succeeded.
Here are the games you will find on Virgin Casino:
Over 120 slot machine titles are available in the Virgin Casino lobby. These games come from a wide selection of top casino slot manufacturers. Though the casino does not give out any names, our review experts recognized games from the likes of Net Entertainment and IGT in the lobby. You will be spoiled for choice with a selection of well-known titles and a range of new entrants.
Here are some titles you can expect on this site:
Virgin Casino has a collection of 30 exciting table games to choose from.
Though not as many as slots, you will still find plenty of opportunities to have a good time in the table games lobby. What’s impressive about the titles you find in Virgin Casino is the sheer variety.
From roulette to poker and even craps, you’ll have no challenges at all finding your ideal game.
Here is a list of some of our favorites:
The live games lobby is virtually empty at Virgin Casino. This operator does not have exclusive titles, nor has it partnered with any of the popular live game manufacturers.
But it would not surprise us if this situation changes in the future. Live games are such a popular feature at any casino.
If Virgin Casino wants to compete, it will have to make a plan for these.
The online casino games industry is one of the most competitive you will find online.
If you can do it right then you will make it, but many operators have fallen by the wayside. Virgin Casino is not trying to be another statistic.
The operators of this platform included an assortment of features to attract players. We will ignore the useless ones and only focus on those that are most beneficial.
Payment methods are an area that most online gaming platforms usually get right.
So, we expected nothing less coming into this Virgin Casino review. Players on this platform have a plethora of reliable payment options to choose from.
Let’s consider deposit methods first.
Funding your Virgin Casino account is a breeze. The selection of methods offered here is safe and fast.
From just a minimum of $10, you can deposit real money into your account from any smart device. How high you can go depends on the method you use.
The options on the table include:
Virgin Casino has a decent collection of deposit options. The withdrawal methods are not too bad either.
Sure, you have fewer methods than when depositing, but you will not fail to find a convenient option. If you want your money yesterday, cash at the Tropicana casino cage is for you.
What’s even more impressive is that you can get it any time of the day.
Online gaming establishments will normally ask you to use the same method for deposits and withdrawals.
This is how they try to combat money laundering. So, think carefully about the choice you pick when depositing.
We have included a full list of your withdrawal methods below:
Most of these will give you your money in 3 business days.
Virgin Casino made its debut in New Jersey.
So far, this is the only state from which you can play the games available here legally. As long as you are within state lines, you can access the site on a range of devices.
Gamesys are not newbies to this industry, though. So expanding to other legal states will be on the agenda.
We cannot wait to see what this operator has for us next.
For a site trying to make a mark in such a dog-eat-dog industry, it’s not surprising at all that Virgin Casino has a loyalty program.
Dubbed V*Points, this program rewards you for regular play in the casino. You accumulate points you can then exchange with bonus money.
In Virgin Casino, 1 V*Point is awarded when you wager:
1 V*Point is the same as 1 cent in bonus money. So you would need 100 V*Points to get $1. If you fail to earn 1 V*Point in 90 days, the ones you have will expire.
Considering that the V*Points you get are redeemed for bonus money and not real cash and that you have to wager a king’s ransom just collect 1 V*Point, we feel you could easily get a better deal elsewhere.
Reliable customer support is a prerequisite in any successful online venture.
It can be a SAAS product, an online store, or a casino gaming site, it doesn’t make a difference. Customers will need somewhere to contact support agents when something goes wrong.
Virgin Casino has hit the nail on the head with this one.
Players have multiple ways to get support. Though we would have loved to see a detailed FAQ page, you can still find support when you need it with the available options.
The following services are available 24/7:
Player welfare is also high on the list of priorities on Virgin Casino.
Players using this site have a selection of tools they can use to prevent the harms of gambling addiction. Virgin Casino is also in partnership with GamCare and ensures that its players are protected.
Account security is also important. Virgin Casino uses encryption to guarantee that your data and passwords are safe.
The protocols you find in use here are the same ones you will see in banks and other online financial establishments.
There is a way you can play an active role in protecting your account. First, create a strong password when you open your account.
You also need to keep this password safe and away from the prying eyes of family and friends. A good practice is to also change your password frequently, just in case someone has had access to it.